the company has gained two systems ----ISO9001:2000 Quality System Certification and ISO14001:1996 Environmental System Certification, which is seldom acquired by other companies in the same field, and export quality authentication.
Quality
We are focused on the quality of our people, our products, and our processes.
Trust
Our company culture is based on trust in each other, built on honest and transparent communication, consistent processes, and fair collaboration.
Responsibility
We acknowledge our responsibility for results and resources, and for our decisions. Our commitment exceeds the expectations of our customers and colleagues.
Responsibility
We are focused on the quality of our people, our products, and our processes.
Support
Suzhou East Machinery Co., Ltd. is a manufacturer of a variety of logistics equipment and aerial work equipment. Our technical team is proficient in the design, manufacturing and assembly of aerial work equipment and logistics equipment such as scissor lift, stacker, forklift, pallet truck and so on.
Expert Engineers
East′s professional team of engineers can best meet your non-standard customization needs, and after-sales engineers can ensure the fastest and most efficient solution to your problems in using the machine.
After sales Technical Assistance
When we get a order from our customers, it is our standard procedure to give our loyal customer one production processing table including parts name & its lead time, total assembling time and testing scheme within 1-2 days.
Customer Support
Our sales team promises to respond to any questions you have within 12 hours, and key nodes in the trade process (such as sample confirmation, production process, delivery schedule, etc. ) are guaranteed to take the initiative to give you feedback.
Delivery On time
The East factory has a strict production process and quality control system. The normal order delivery will not exceed 15 working days. The large-volume order will also confirm the appropriate delivery date with you. Once confirmed, it will not be postponed.
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